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Saint Louis Billikens Athletics

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Ticket Assurance Options

Season Ticket Holders that would like to be considered to attend games later this season do not need to take any further action at this time.

If games are not played, or played with restricted fan access that prevents your ticket from being used, you will have the following choices for games impacted: 
  1. Transfer the balance to the Billiken Club as a 100% tax-deductible donation.
    • Double priority points for donating all or a portion of season ticket cost
    • Complimentary Fan Cutout at Chaifetz Arena for men’s and women’s basketball home games
    • Discount code for Advanced Online Team Store
    • Billiken Club virtual background
  2. Receive 100% credit to your account for future ticket purchases.
  3. Receive a full refund for impacted games. 
If your tickets come with a Seat Contribution requirement to the Billiken Club, these are your options for reassignment of the gift:
  1. Reassignment of the Seat Contribution to a 100% tax-deductible donation to the Billiken Club. 
    • Double priority points for donating all or a portion of season ticket cost
    • Complimentary Fan Cutout at Chaifetz Arena for men’s and women’s basketball home games
    • Discount code for Advanced Online Team Store
    • Billiken Club virtual background
  2. Defer your Seat Contribution as a credit to future Seat Contribution seating requirements.  
Please contact the Ticket Office by phone at (314) 977-1260 or email at tickets@slu.edu with questions regarding the Ticket Assurance Options.  
Frequently Asked Renewal Questions
Q. How can I renew my season tickets? 
A. There are several ways to renew:
  1. On-line: slubillikens.com/myaccount
  2. Phone:(314) 977-1260
  3. In-Person: Chaifetz Arena, Gate B
  4. Mail: Saint Louis University , 3330 Laclede Ave, St. Louis, MO 63103
Please note: Due to COVID, temporary office hours are Monday-Friday from 10 a.m. to 2 p.m.
 
Q. What kind of payment options are available to renew my men’s basketball season tickets? 
A. There are two payment options for men’s basketball season ticket holders to renew their tickets:
  1. Renew in full by Tuesday, September 15. 
  2. Sign-up at slubillikens.com/myaccount to have your credit card charged monthly into December.  
 
Q. What happens if COVID-19 prevents my season tickets from being used for some or all the games this season? 
A. Fans will have the following choices for games impacted:
  1. Transfer the balance to the Billiken Club as a 100% tax-deductible donation.
  2. Receive 100% credit to your account for future ticket purchases.
  3. Receive a full refund for impacted games. 
 
Q. If I pay an annual Seat Contribution that is required with my season ticket purchase and COVID-19 prevents my season ticket from being used for some or all of the games this season, is the Seat Contribution refundable? 
A. The Seat Contribution requirement is non-refundable. Below are your options for reassignment of the gift to the Billiken Club: 
  1. Reassignment of the Seat Contribution to a 100% tax-deductible donation to the Billiken Club.
  2. Defer your Seat Contribution as a credit to future Seat Contribution seating requirements.
 
Q. What changes will COVID-19 have on attending games at Chaifetz Arena? 
A. SLU Athletics, in conjunction with the University system, will follow recommend and required procedures outlines by local, state and federal government officials. Additional public safety measures will be provided as it becomes available. 
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